Advancing The Profession of Pharmacy

Pharmacy Support Staff to Aid MTM Workflow: Part 3

Pharmacy Support Staff to Aid MTM Workflow: Part 3

Part 3: Appointment Reminder Calls Now we have gone through "Making the Call" and "Setting up a Scheduling System"  The information in Part 1 examined the process of training pharmacy support staff members to call and offer the patients the CMR as an annual medication...

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The “Accidental Teacher”

  "Pharmacists began contacting me, hungry for more information about how they too could become MTM consultants." I took an online personality assessment today.  This isn't unusual due to the fact that I'm a personal development junkie/nerd! Anyway, I thought it...

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Genetically Precise Medicines: The Future is Now

Genetically Precise Medicines: The Future is Now

HowThere is an exciting new industry arising the the field of healthcare.  It known as pharmacogenomic testing.  This means science can now map your genome, then use the information to help your doctor and pharmacist choose the medications that will work best for you....

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Pharmacy Support Staff to Aid MTM Workflow: Part 2

Pharmacy Support Staff to Aid MTM Workflow: Part 2

Part 2: Using a Universal Pharmacy Scheduling System​ This post contains some affiliate links. Some referral links may also benefit the referred as well as the referee. You may contact me for more information about referral links, as always, I only recommend products...

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Pharmacist Seeks to Bridge Gap During Transitions of Care

Pharmacist Seeks to Bridge Gap During Transitions of Care

Today I am sharing the story of Amy Panza, the founder of Medformation, LLC.  We connected on LinkedIn and I was interested in learning more about her vision for "bridging the gap" between hospital discharge and community pharmacy.  My goal is to share ideas and...

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Pharmacy Support Staff to Aid MTM Workflow: Part 1

Pharmacy Support Staff to Aid MTM Workflow: Part 1

One big opposition to pharmacist-led medication therapy management (MTM) is lack of resources; usually in the form of too few staff or not enough time during dispensing.  In past articles, I have shared a few patient marketing materials to help generate patient...

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Is Email Marketing the Future of Pharmacy Advertising?

Is Email Marketing the Future of Pharmacy Advertising?

This post contains some affiliate links. Some referral links may also benefit the referred as well as the referree. You may contact me for more information about referral links, as always, I only recommend products that I actually use. Imagine if you had the time to...

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New CMR Completion Rate Measure: Is Your Pharmacy Ready?

New CMR Completion Rate Measure: Is Your Pharmacy Ready?

If you haven't heard yet, Centers for Medicare and Medicaid Services (CMS) has been getting  behind Medication Therapy Management (MTM) in a big way.  We learned a few weeks ago about CMS's plans to unveil the new Enhanced MTM model for plan participation in selected...

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What is Your Pharmacy’s “Brand Identity”?

What is Your Pharmacy’s “Brand Identity”?

The outward expression of a brand – including its name, trademark, communications, and visual appearance – is brand identity.[26] Because the identity is assembled by the brand owner, it reflects how the owner wants the consumer to perceive the brand – and by...

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