Advancing The Profession of Pharmacy

Understanding Pharmacist Impact on Quality Measures

by | Mar 30, 2017 | Consulting Pharmacist Education

Elevate Pharmacy Virtual Summit: Day 1 Session 3

Mary Ann Kliethermes graduated from University of Michigan in 1977 with a Bachelor of Science in Pharmacy and from the Philadelphia College of Pharmacy and Science with a Doctor of Pharmacy in 1981.  Her career has taken her from clinical practice within a hospital, through home infusion followed by ambulatory practice to academia.  She currently is Vice-Chair – Ambulatory Care and Professor at the Chicago College of Pharmacy, Midwestern University where her primary responsibilities are to further develop clinical pharmacy practice research and support practice faculty in advancement of services, mentoring and scholarship.  Current initiatives include developing, supporting and executing practice based research proposals, and clinical pharmacy services using Medication Optimization in new health care models and within value-based payment systems.

She has served as Chair of the Section of Home, Ambulatory and Chronic Care for the American Society of Health-System Pharmacists (ASHP) and represented ASHP at the Joint Commission Ambulatory Professional and Technical Advisory Group and The Care Transitions Work Group of the Physician Consortium for Performance Improvement and on the Ambulatory Patient Safety Technical Advisory Panel for ASPE/HHS. She is a member of the ASHP SAG on Clinical Business Development.  Mary Ann has been involved with the Pharmacy Quality Alliance (PQA) since its inception and has served as APhA’s representative to PQA. She is a new Board Member of PQA, a member of the Quality Metric Expert panel.  She is past chair for the APhA PCMH/ACO SIG.  Mary Ann has been awarded Pharmacist of the Year and the Shining Star Award from the Illinois Council of Health System Pharmacists, the Distinguished Service Award and Leadership Award from ASHP, Chicago College of Pharmacy Outstanding Faculty Award and most recently the Distinguished Leadership in Health-System Pharmacy Practice from ASHP.

Key Takeaways:

  • Development of a pharmacy practice research center that will help pharmacists justify the value of ambulatory care pharmacy
  • What pharmacy leaders are saying is the “practice of the future”
  • The evolution of clinical pharmacy services and how MACRA provides unique opportunities
  • How pharmacists can function in an Advanced Alternative Payment Model (APM)
  • Identifying opportunities through your local private payers
  • The changes that have occurred to make CCM billing (see pre-Summit training video on “complex CCM codes) a viable business model
  • Questions you need to ask when integrating pharmacists into a clinic with a primary mix of Medicare Advantage patients
  • The average ROI for pharmacist services based on pharmacoeconomic data
  • Two of the biggest barriers to widespread acceptance of pharmacist services
  • Why standardization of the patient care process is critical to the success of the profession​
  • Resource to ASHP document regarding Incident To FAQs
  • Resource from CMS website called MLN network
  • Why pharmacists CAN bill more than 99211
  • Preparing for pharmacist provider status
  • Why starting small and specific Collaborative Practice Agreements are invaluable to build trust and relationships

If you have any questions about this interview, come see me in our private Facebook community (link to join in your first email upon registration).

I hope to see you soon and look forward to hearing your ideas and plans to Elevate our profession.

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About the Author

Blair Thielemier, PharmD, is a business development consultant specializing in pharmacist-led billing models. She has set the industry standard for virtual pharmacy conferences with the Elevate Pharmacy Virtual Summit in 2017. She has consulted with national pharmacy organizations, drug wholesalers, point of sale companies, and Fortune 5 health insurers. She has books and online courses available for individuals looking to leverage their pharmacy knowledge into monetized clinical programs at She speaks internationally about trends in leveraging pharmacists to improve value-based care.


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